Privacy Policy

Last Updated: April 29, 2026

1. Introduction

Chash ("Chash", "we", "our", or "us") provides a live streaming and chat app that lets users discover people, chat, and go live. This Privacy Policy explains what information we collect, how we use it, and the choices users have in connection with the service. We aim to collect only the minimum information needed to operate Chash safely and reliably.

2. Information We Collect

We try to keep data collection limited to what is needed to run the app, support core features, and keep users safe. Depending on how you use Chash, we may collect:

Account information such as email, username, and login details.
Profile information such as display name, bio, profile photos, and other profile content.
Chats, messages, and media sent in the app.
Live streams, live chat, and related participation activity.
Camera and microphone access when you create content or join live features.
Device, log, diagnostic, and usage information.
Approximate location if used for discovery or nearby features.
Reports, blocks, moderation actions, and related safety information.

3. How We Use Information

Provide chat, messaging, and live streaming features.
Operate discovery, profiles, and core app functionality.
Keep the app safe and support moderation workflows.
Prevent spam, abuse, fraud, and other misuse.
Send service-related notifications and important account messages.
Debug, maintain, and improve Chash.

4. Sharing Information

We do not sell your personal data. We do not share your personal data for advertising resale. We only share information in limited situations necessary to operate Chash, support safety, or when you choose to make content visible to other users.

With other users when you post content, go live, chat, or update your profile in ways that are visible to others.
With service providers that help us operate Chash, such as hosting, infrastructure, analytics, moderation support, and communications tools.
When needed for safety, legal compliance, abuse prevention, or to protect users, Chash, or the public.

5. Camera Effects / Lenses

Chash may offer camera effects or AR lenses during live streaming or other camera-based experiences. When used, these effects process the camera feed in real time so the selected effect can appear in the app experience. This section describes current in-app processing only and does not imply features beyond what Chash currently provides.

6. User Content and Live Streaming

Profile content, chats, live streams, and live chat may be visible to other users depending on how you use the app and the visibility of the feature involved. This visibility is part of how the service works, and it applies only to the content and activity you choose to share through the app.

7. Safety and Moderation

Chash provides tools and review processes to help keep the service safe. We may process reports, blocks, moderation reviews, and enforcement data. Accounts may be restricted, suspended, or banned for rule violations or harmful behavior.

8. Data Retention

Account and profile data are generally kept while your account remains active.
Chats and media may be retained as needed to operate and secure the service.
Some live chat or live-related data may be temporary.
Safety, moderation, and abuse-prevention records may be retained longer when needed.

9. User Choices

Edit profile information and account details within the app.
Use blocking and reporting tools.
Manage notification settings on your device or in the app where available.
Delete your account at any time by contacting support.

10. Children's Privacy

Chash is for adults only. People under 18 are not allowed to use the app. If we learn that an account belongs to someone under 18, we may remove the account and related information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may post the updated policy here and may also provide notice inside the app or through other appropriate channels.

12. Contact

For privacy questions or requests, contact support@chash.net.